What method will be used to send the item?
Items will be shipped via the most appropriate shipping/courier service. For example, for the item under 500g, an auspost 500g stachel will be the best choice to send the item. However for a 100cm long parcel, we might choose a courier to deliver the item to your door, and you or someone have to sign the paper for a secure reason.

Should I leave a phone number?
Yes! Because for a valuable item, we usually have to send the item via a courier or registered post service. Most of the courier services require a contact number; your mobile number will be a good choice. And the number you left to us will only be used for order emergency contact and delivery purpose.

Can I pick up the item?
You are welcome to pick up the item from our warehouse. But before you do this, it is important for you to give us a call or send us an email to check/prepare the item for you.